East Coast Metal System’s estimating and sales team completed a ten-week sales training course presented by the Sales Transformation Group. The course was shaped around tools that help companies attract new customers, maintain relationships with present and past customers, and learn new ways to increase closing rates. One of the sections of the course focused on the individual and while the team as a whole is important, it is only as strong as each player. This aspect of the course helped our team see the importance of taking care of yourself, physically and mentally, and holding yourself to higher standards in order to perform your job to the best of your ability.

Vice President, John Trifonoff stated, “This course was great for our team, they were able to provide us with references that were easy to understand and follow. We have implemented some of their suggestions and plan to meet once a month as a group to discuss the new tactics and what we need to change or are seeing in the industry.” We look forward to seeing ECMS’s continued success!